Privacy Policy
How we use your data
For this training website, customer data is used to manage appointments, send booking confirmations and reminders, respond to customer enquiries, and keep the information needed to provide services. Contact details may also be used for promotional messages where appropriate permission has been given.
How we collect your data
- Online booking
- In-person bookings
- Phone bookings
- Manual staff entry
What we contact you about
- Appointment reminders
- Promotional emails
- Transactional emails
- Promotional SMS
How long we keep your data
For this training example, customer data is kept for up to 2 years after the customer's last appointment. After this period, the information would normally be securely deleted unless there is a legal, accounting, security or other legitimate reason to keep it for longer.
Contact us about your data
Customers can ask to access, correct or delete their personal data, and may also request that certain uses of their data are restricted or stopped. They can withdraw consent for promotional messages at any time. Requests can be sent to the privacy contact email shown above, and we aim to respond within one month where applicable.